"e-ordering" means the provision of delivery of pre-ordered meals (by selection) at home/office, which includes:-
Pre-ordered meal (along with tissue paper/toothpick) in packaged form.
Delivery of Meals as per cooking timing.
Delivery of Pre-ordered meal along with bill/invoice.
"Charges" means the charges to be paid by the Customer in respect of e-ordering services in accordance with charging structure which may be amended by HUNGRELLA from time to time.
Email address and/or mobile telephone with SMS facility is essential for using e-ordering service.
The e-ordering services are provided by HUNGRELLA subject to these terms and conditions, the acceptance of which the Customer shall confirm and agree by the act of booking the e-ordering services and paying the charges.
No representative, employee or salesperson or agent of HUNGRELLAA or its Service Provider has authority to vary, amend or waive any of these conditions.
These terms and conditions will prevail over any terms or conditions proposed by the Customer orally or on any order form or similar document: and any such other terms and conditions proposed shall not be binding on HUNGRELLA.
Charges payable for the e-ordering services shall be as applicable for the chosen/selected meal items for pre-order by the customer for delivery at the selected address. The charges are inclusive of applicable VAT & other government taxes and packing charges.
Customers shall make payment for the e-ordering services at the time of booking of meal by entering the details of their debit/credit card/net banking/e-wallet on on-line booking form, provided that such debit/credit card/net banking/e-wallet is listed as acceptable by HUNGRELLA on the booking form instructions.
Unless otherwise agreed to in writing, the Customer shall not be entitled to any discount.
The customer may pre-order the meal on-line on e-ordering service. HUNGRELLA shall not be responsible for any incorrect information provided by the customer.
The customer must carry the valid address at the time of delivery of pre-ordered meal at home/office on the stationary location.
HUNGRELLA or the service provider shall not be liable for non-delivery of the pre-ordered meal in case customer is not available at the home/office as considered on address.
HUNGRELLA shall not be liable to deliver the pre-ordered meal at any other address or in any other address other than as selected by the customer.
HUNGRELLA shall not be responsible for any delay from restaurant while cooking.